Terms and Conditions

Last updated: December 2024

Acceptance of Terms

By using our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

Service Description

Bntprivate provides premium private driver and transportation services. We connect customers with professional drivers for various transportation needs including airport transfers, hourly hire, and special events.

Booking and Payment

When you make a booking, you agree to:

  • Provide accurate and complete information
  • Pay all applicable fees and charges
  • Be present at the designated pickup location at the scheduled time
  • Treat our drivers and vehicles with respect

Cancellation Policy

Cancellations made more than 48 hours before the scheduled pickup time are free of charge. Cancellations within 48 hours may incur a fee of 50% of the booking price. No-shows will be charged the full booking amount.

Liability

Our liability is limited to the amount paid for the specific service. We are not responsible for indirect, incidental, or consequential damages. We maintain appropriate insurance coverage for our operations.

User Conduct

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our services. Inappropriate behavior towards our drivers may result in termination of service.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.